Refund policy

Returns 
You can use refund options within 30 days after Your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at kristinpatricesore@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We can replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at davineslatvia@gmail.com and we will inform You about further actions. 

Shipping 
To return your product, you should mail your product to: SIA Bank of allure, Elizabetes iela 33, Riga LV-1010, Latvia 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.